What is your return policy?
We believe in customer satisfaction. If you find any issues with your order please contact us immediately, we will fix it for you!
Returns Procedure: Please send an email to firstname.lastname@example.org (or reply to your order confirmation email) indicating your order number and the item you would like to return. Our customer support team will reach out to you within 24-48 hours to arrange for return of the item.
Returns Window: 30 days from the delivery date of your order.
What should I do if my item arrives damaged?
If your item arrives damaged we will send you a replacement at no extra charge! Please send an email to email@example.com and include: 1) a picture of the delivered item showing the damaged area and 2) a picture of the packaging showing any damage to the package so that we can determine whether the damage occurred during shipment or production. Please DO NOT return or refuse delivery of the damaged items.